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Privacy Policy

Declutter Box is committed to respecting and protecting your privacy.  Our Privacy Policy sets out how any personal data we collect from you directly, through our website and via email and social media is processed, in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017. 

For the purpose of the relevant data protection legislation, the “controller” (or”data controller”) is Louise Martel, Carriere Cottage, Baubigny Road, St Sampsons, GY2 4YQ. I can be contacted at

Declutter Box complies with its obligations under The Data Protection (Bailiwick of Guernsey) Law, 2017 by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.


Types of Personal Data Collected


Declutter Box collects information that helps us identify you and meet the obligations of our business engagement with you. Where you are a client, the personal information we will collect includes:


Your name, address, telephone number and email address.


We do not collect any Special Category Data about you (this includes race, religion, political interests, sexual interests, information about your health).  Nor do we collect any information about criminal convictions and offences.


Purpose of processing your Personal Data

We shall not share your personal data with any third party. 


We shall use your personal data for the following purposes: 


  • To locate your property to enable delivery and collection of your Declutter Boxes.

  • To contact you regarding any orders you have placed with Declutter Box.

  • To enable completion of our accounts.




Your personal data will only be kept as long as necessary to complete the above mentioned purposes of processing your personal data.

Your rights and your Personal Data

Under The Data Protection (Bailiwick of Guernsey) Law, 2017 you may request details of personal information which we hold about you or request that we update the details that we hold about you.

Under certain circumstances, you have the following rights:

  • to request that we provide you with a copy of the information we hold about you (“Right of access”)

  • to request that we rectify any information we hold about you (“Right to rectification”),

  • to request that we erase any information we hold about you (“Right to be erasure”),

  • to restrict the level of processing we carry out with your information (“Right to restriction of Processing”),

  • to obtain from us all personal data we hold about you in a structured, machine readable form, and have this information transmitted to another organisation (“Right to data portability”),

  • to object to our processing your information in certain ways (“Right to Object”); and.

  • withdraw your consent at any time to our processing of your data.

You can find further details at:

Changes to our Privacy Policy

We may make changes/updates to our Privacy Policy in the future.  Any changes we may make will be posted on this page.  

Questions and contact information

If you have any queries or complaints please contact Declutter Box by email:

If you wish to complain about how your data is being processed, please contact The Office of the Data Protection Authority, St Martins House, Le Bordage, St Peter Port, GY1 1BR.

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